Answers about laundry pickup and delivery.

Standard wash, dry and fold service is $1.25 per pound with a $25 minimum per pickup-and-delivery order. Pickup and delivery are included for confirmed service-area addresses. Separately priced household items have their own listed rates, so ask us about those items before pickup.

Yes. The minimum charge is $25 per pickup-and-delivery order. For standard laundry billed only by weight, 20 pounds at $1.25 per pound equals $25, and a smaller standard load still has the $25 minimum. This example does not define how separately priced items are combined with a weighed load.

Pickup and delivery are included for confirmed service-area addresses, including approved addresses in Flowers Plantation and Glen Laurel. Send your exact address and preferred pickup date so we can confirm coverage and availability. The $25 minimum still applies.

Rush service is $2.00 per pound with a $25 minimum with an approximate 12 to 24-hour turnaround when availability is confirmed before pickup. Sending a rush request does not guarantee a time slot or next-day delivery. Wait for confirmation of your address and timing before leaving laundry outside.

Text your pickup and delivery address to 919-404-9868 or include it in the pickup request form. The Happy Hamper serves confirmed addresses in Clayton, Flowers Plantation, Glen Laurel, and eligible surrounding communities. Coverage and the requested date must be confirmed before scheduling.

Countywide coverage is not promised. The Happy Hamper serves approved addresses around Clayton, Flowers Plantation, and Glen Laurel, with other nearby addresses checked individually. Send your address to confirm rather than assuming every Johnston County home is on the current service route.

No. The form starts a pickup request, not a confirmed appointment. The Happy Hamper confirms the service address, availability, timing, and pickup details by text before scheduling. Please wait for that confirmation before leaving your laundry outside.

Text your address and preferred pickup date to 919-404-9868. Mention any separately priced or unusual items so their suitability can be checked. The Happy Hamper will confirm coverage, availability, and pickup instructions before an appointment is set.

Standard service has an approximate 48-hour turnaround. Rush service has an approximate 12 to 24-hour turnaround only when confirmed before pickup. Your pickup and return arrangements are confirmed for your request; these timeframes are not an unconditional deadline guarantee.

No. Wait until your address, timing, and porch pickup instructions have been confirmed. Then place securely bagged laundry at the agreed location as instructed. Sending the form or a text alone does not confirm an appointment.

Keep your laundry securely contained and protected from weather at the confirmed pickup location. Wait for the agreed timing and porch instructions before setting it out. Contact The Happy Hamper before pickup if you have a question about how to contain an unusual item.

Empty pockets, remove valuables, and check care labels. Include only items that can be both machine washed and machine dried, and share any important preferences or item questions before pickup. Keep your laundry securely contained until the confirmed pickup arrangements are ready.

No. Household orders are labeled and processed separately. Laundry from different customers is not combined in the same wash or dry cycle. This does not mean a machine is permanently dedicated to only one customer or detergent.

Tide Original and Persil Free & Clear are available. Customers may also provide their own detergent.

The service accepts machine-washable and machine-dryable clothing, linens, and approved household items. Some household items are separately priced. Check the service details and ask about unusual items before including them; a washable label alone does not confirm that an item is suitable for machine drying or the available equipment.

Towels, bath mats, and bathrobes are included in standard laundry weight under the current item terms, provided they are accepted machine-washable and machine-dryable items. Standard pricing is $1.25 per pound with a $25 minimum. Ask before sending unusually large, delicate, or otherwise unsuitable items.

No. The Happy Hamper does not provide hand washing, dry cleaning, hang-drying, ironing, or pressing. Items must be suitable for both machine washing and machine drying. Check care labels and leave out items requiring a service that is not offered.

Contact The Happy Hamper at 919-404-9868 about a missing item or a problem with your returned laundry. Explain your concern so it can be reviewed. See the current service policies for the published terms.